FAQ

Common Questions About Behavioral Intelligence

The Questions We Hear Most

Straight answers about how BTN works, what it does, and how to use it effectively.

Platform Use & Expectations

No. You can start by exploring the platform, then upload your resume and context when you're ready. BTN is designed to meet you where you are, whether you're preparing for a specific interview or examining your full body of work.
Most users build a structured story in 5–10 minutes. BTN guides you with targeted prompts that surface judgment, tradeoffs, and outcomes you'd otherwise overlook. The more detail you provide, the stronger the behavioral evidence, but even a quick draft becomes usable quickly.
No. BTN doesn't give you scripts. It helps you examine your experience so you can translate it into behavioral evidence. What you build is yours; structured, repeatable, and reusable across contexts.
Yes. BTN works with whatever experience you have, from internships, academic projects, part-time roles, volunteer work. It maps those experiences to the behavioral competencies evaluators assess, regardless of seniority.
Absolutely. BTN adapts framing and tone based on career stage, so your stories reflect higher-level competencies like strategic judgment, organizational influence, and leadership under ambiguity.

What BTN Is, And Isn't

No. BTN isn't a real-time cheat tool. It's a system that teaches you to examine and translate your experience before the stakes are high, so you can deliver evidence clearly without relying on external prompts.
Those tools react to specific prompts. BTN teaches you to understand what evaluators are actually scoring, and how to surface the behavioral evidence they're trained to assess, regardless of how the question is worded.
Yes. BTN trains you to anchor responses in real behavioral patterns, which makes hypothetical answers clearer, more credible, and harder to poke holes in.
Yes. BTN reduces cognitive load by giving you structured recall instead of improvisation. Your stories become retrievable and deliverable even when pressure spikes.
BTN isn't a substitute for human coaching, it's the foundation that makes coaching more effective. For many users, it becomes the only preparation they need. For others, it sharpens what coaching refines.

Data Security & Privacy

Yes. BTN uses secure handling practices and never resells or shares your data with third parties.
All uploaded documents are automatically scanned through Microsoft Presidio, a leading PII redaction framework. Sensitive personal data is removed before your resume is processed.
Your content is stored so you can access, edit, and reuse your stories over time. You control your data and can delete it at any time.
All personal data, stories, and uploaded documents are permanently removed from BTN's systems. We do not retain your content once your account is deleted.

Technical Use & Access

Yes. The platform is optimized for desktop, but the mobile experience is fully functional and continues to improve based on user feedback.
BTN performs best on modern browsers like Chrome, Safari, and Edge. Older browsers may not support all interactive features.
Use the User Guide in the top navigation for step-by-step instructions. For technical issues, contact us at [email protected].

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